Reliance-Coolpad — Coolpad mobile charger not replace

Address:

Faridabad, Haryana, 121004

Dear sir my self dheerendra singh rawat iam purchase coolpad note3mobile from amazon 25.07.16..but after use my mobile last 7days my mob chargrer does not work.ihave submited the cabel in touch center gurgaon 17.011.16.he say to me your charger cabel replace within 2-3 day and you inform about this in call.but till date not any call receive to me and no one pic the call in touch center gurgaon