| Address: | Chandigarh, Chandigarh, 134109 | | Website: | reliancefootprint.com |
Sir,
I am one of your customer using reliance footprint products from previous 2years. I had purchased 2 pairs of 8inches u. S. Polo shoes worth rs 2200.00 (Each) from reliance footprints showroom at elante mall, chandigarh in the month of december. After wearing for 2 months only, i found a minor hole on the side of my left shoe and its sole starts tearing off then i informed the manager about this particular damage then he has taken my shoe for repairing. After the repairing of my shoe, i found that its sole is properly pasted but the hole was eventually being stiched from local cobbler which was the worst stiching of my shoe. This is is my first experience of complaint found in reliance footprints shoes. But unfortunately cash memo lost from my custody i had done card payment which can be taken as a proof of purchase. The other shoe still it has no complaint. Kindly make necessary arrangements for replacing the shoes from the concerned showroom as early as possible.
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