Reliance Jio Infocomm — About bar code

Address:

East Godavari, Andhra Pradesh, 533450

I have downloaded jio app and got the barcode and i went to jio showroom then the barcode is not correct it shows me i have only one mobile how can i get it...back..if you have any solution please telll me i want to take a jio sim...how can u redeem my imei number withut my permission...please sir iam waiting to use jio sim for a while please get it back to me...