Reliance Jio Infocomm — Bad network connectivity and slow internet service

Address:

Village- Bisambhar pur, Post-Aurra P.s-Tariyani, District- sheohar, Pincode-843131, State- Bihar, Latitude- 26.399296 Longitude- 85.327704

I have been using Jio Network from almost 4 years, but Jio network is very low and network disappears from my location, due to which there is a lot of problem in making calls and running Internet, due to slow internet speed I am facing many problems in online study and other important works. I Complained about the network regularly in 4 years, till now no issue has been solved, There is no any jio site within two km on my location, I am badly cheated by jio.they saying from four years that the network will be fixed in the future but they not doing well.Network of Jio is decreasing day by day. due to lack of proper network, my mobile recharge money is being wasted. a lot of money has been wasted for the last 4 years. I also lodged complaint in Appellate Authority with reference number SR000011E270 on[protected]. He took three months time and said that the problem will be solved by installing a new site within three months.but now 8 months have passed but the problem has not been resolved. Why you not take strict action on this matter, because it is cheating and betrayal of the customer, even after filing the complaint, the problem was not solved. Because of which, my mental balance is disturbed, reliance jio infocomm is responsible for this. I think reliance jio company is fraud because reliance jio officers always saying that he have noted concern and will be taking steps to improve connectivity in that area as expand network in the future. I am not satisfied with the resolution.