Reliance Jio Infocomm — data plan

Anira21

from Kolkata, West Bengal

Address:

India, Kolkata, West Bengal, 700135

Jio is treating their customers very badly.. I have a plan of ₹149 which gives 1.50GB daily .. the usage got renewed at 12.43am and by 1.43 am it got exhausted.. I was shocked to see as I haven’t used the internet.. customer care advisor was so rude and unhelpful.. they said I have used it that’s y it has exhausted.. this is awful and I will definitely change the provider as this is not the way .. when I hv nt used data why it has been exhausted without any reason.. I don’t mind if I hv used the plan, why would I chase customer service at 2.10am.. unacceptable behaviour

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

Aug 05, 2019

Updated by Anira21 N do call me before 11.30am if you want to give me a call.. after that I will nt hv time to receive your calls

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Comments

Prabhat K Mishra

from Banka, Bihar

I recharged my number [protected], on[protected] time 11.18.05 with Rs. 248.00.
Transaction ID : QHMP[protected]
Even after recharge, the number has not been activated and its not working.
I lost my money.
Now should I deactivate and discard all my Jio numbers ??