Reliance Jio Infocomm — Jio prime membership recharge double deduction payment

PARKUMA8

from Kashipur, Uttarakhand

Address:	Gurdaspur, Punjab, 143519
Website:	www.jio.com

Sir,

refer my email dated 14 April 2017 it is sorry to inform you that no action is taken by your end.

I have recharge my mobile number [protected] in jio prime
offer on[protected] for Rs 99/- through internet
Banking. Rs 99/- debited from my bank account number
[protected] on[protected] but message shows that recharge
failed. Payment reference number received is
IGAAWRPIY5 (attached bank account statement).

Secondly, Again I have recharge my mobile number [protected] in jio prime
offer on[protected] for Rs 99/- that is successfull. ( Bank account statement attached.)

Kindly take necessary action in this regard and credit Rs 99/- in my bank account number
[protected] State Bank of India Dhariwal branch as soon as possible.

Kindly check your record and check it from my bank account statement attached with this email that I have recharge two times. First recharge on 1st March through internet banking which is unsuccessful and 2nd recharge on 3rd March through sbi debit card which is successful. Kindly take necessary action in this regard and refund rs 99/- into my bank account as early as possible.

Thanking you

Pardeep Kumar Arora

[protected]

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

May 05, 2017

Updated by PARKUMA8 Respected Sir,

i have recharge my mobile number [protected] in jio prime offer on[protected]. Rs 99/- debited from my bank account but message shows that recharge failed. payment reference number is HSBI[protected]IGAAWRPIY5. Kindly look into the matter and return rs 99/- in my bank account.

thanks
pardeep kumar arora
[protected]