Reliance Jio Infocomm — not allowing to pre booked future phone

Address:

580032

Dear sudhindra,

I understand your concern regarding jiophone.

Pre-booked orders cannot be cancelled. We recommend that you gift the same to your interested friends and family members.

I appreciate your time and patience.

For any other assistance, you can contact us at [protected]@jio.com or call us on 199 from your jio number or[protected]Toll free) from any number.

Thank you
Sandeep birajdar
Team jio
Confidentiality warning: this message and any attachments are intended only for the use of the intended recipient (S), are confidential and may be privileged. If you are not the intended recipient, you are hereby notified that any review, re-transmission, conversion to hard copy, copying, circulation or other use of this message and any attachments is strictly prohibited. If you are not the intended recipient, please notify jio immediately by contacting [protected]@jio.com and delete this message and any attachments from your system.

Virus warning: although jio has taken reasonable precautions to ensure no viruses are present in this email. Jio cannot accept responsibility for any loss or damage arising from the use of this email or attachment.

— original message —
From: [protected]@gmail.com
Date: 10/31/2017 02:46 pm
To: [protected]@jio.com
Subject: regarding jio future phone

Hi
I need to cancel my jio future phone order. I had already gaving 2 vouchers in the mobile number of [protected] & pin code is 580031. Already paid 500+500. So niw i don't need this bcz earlier ur not telling ur rules & regulations while booking. I already visited ur service counter but they told md that it's not possible to cancel d order. How it posdible?? I'm also one of jio customer but i'm not expecting this type if answer from ur side. So solvd my problem & give me d money bsck..

Sudhindra
[protected]
Hubli
580031
Hi
I'm not going to buy your future phone bcz u all cheating d common people's. U all not telling about all rules & regulations before booking. Take my 2 vouchers 1000.00 rs & enjoy.. But don't cheet d people's in future. I will post this mail to media & internet so people's are also know about cannot able to cancel future phone & about ur cheating. Good bye jio..

Sudhindra

Hide quoted text

On 1 nov 2017 9:03 pm, "jio care" wrote:
Dear sudhindra,

I understand your concern regarding jiophone.

Pre-booked orders cannot be cancelled. We recommend that you gift the same to your interested friends and family members.

I appreciate your time and patience.

For any other assistance, you can contact us at [protected]@jio.com or call us on 199 from your jio number or[protected]Toll free) from any number.

Thank you
Sandeep birajdar
Team jio
Confidentiality warning: this message and any attachments are intended only for the use of the intended recipient (S), are confidential and may be privileged. If you are not the intended recipient, you are hereby notified that any review, re-transmission, conversion to hard copy, copying, circulation or other use of this message and any attachments is strictly prohibited. If you are not the intended recipient, please notify jio immediately by contacting [protected]@jio.com and delete this message and any attachments from your system.

Virus warning: although jio has taken reasonable precautions to ensure no viruses are present in this email. Jio cannot accept responsibility for any loss or damage arising from the use of this email or attachment.

— original message —
From: [protected]@gmail.com
Date: 10/31/2017 02:46 pm
To: [protected]@jio.com
Subject: regarding jio future phone

Hi
I need to cancel my jio future phone order. I had already gaving 2 vouchers in the mobile number of [protected] & pin code is 580031. Already paid 500+500. So niw i don't need this bcz earlier ur not telling ur rules & regulations while booking. I already visited ur service counter but they told md that it's not possible to cancel d order. How it posdible?? I'm also one of jio customer but i'm not expecting this type if answer from ur side. So solvd my problem & give me d money bsck..

Sudhindra
[protected]
Hubli
580031