Reliance Jio Infocomm — phone recharge not done

Address:

600007

I have recharged for 99 and still the recharge is not done. When inquired they said i have wrongly recharged for the jio phone pack rather than smart phone pack that is rs98. To which i agreed to forgo my 1re if you can change it to 98 plan they did not agree. I am here not asking for the refund nor something for free, but this resolution is not customer satisfying. I have been calling since morning nearly 10times. All the time they disconnect saying you will get a call back. Request# mr0000jlua8m. My hard earned money. I don't know what will they even get with that 99rs but an unhappy customer.
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