I have 2 Jio numbers--one primary which I use their 1.5GB/day plan and a secondary number which I want to port out of. Reasons for porting out are these:
1. Jio loses network coverage in some locations but other providers may work--so I like to have a backup.
2. Jio doesn't offer any low balance (top-up) plans that work unless there is also an additional active plan i.e. I need an active plan with minimum ₹150 in order to even send SMS/calls.
The second reason is being a headache now due to porting out as I cannot send SMS/make calls. I topped up ₹10 to my Jio in order to send the port out code but then I found out that I cannot send SMS and definitely need an active plan (min. 150) to even use this extra credit. I was not informed on this during the activation of the ₹20 and it doesn't even make sense. Why would you even offer top-up recharges when you can't use it without an active plan? You shouldn't even allow users to make this top-up then if there is not active plan but instead you took money and it can't be used by customer either. This is not right and as a customer I feel cheated because I'm unable to use this top-up balance to send out any SMS incl. port out. On top of that, when I contacted support, i was informed there is no provision by which they can initiate a port out and give me to UPC code from their end, which only makes things worse! Was this information helpful? | 
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