Reliance Jio Infocomm — Refund not credited

I ordered a jio fibre connection last month in june. After no agent installed internet connection for 4 days, i cancelled the jio fibre order. I haven't recieved my refund till now in my MobiKwik wallet. It's been 23 days. I recieved the message for refund process on 2nd jul'22. I have called multiple times in jio and raised many complaints. They are not helping at all and fooling me for weeks.