Address: | Kolkata, West Bengal |
Dear Sir/Madam
I Sourav Ghosh, had made a purchase of, among other things, An
"DNM X JEANS" (PLU#[protected] for Rs-1099 on 21 Sep 2014 at
DIAMOND CITY NORTH MALL, SHOP NO-6 FIRSTFLOOR, 68 JASSORE ROAD, KOLKATA
WB -700055 CIN NO-U01100MH1999PLC120563, and also giving it for
alteration, SNo-2281invoice no./Till ID -9331/242, E.A. NO.
[protected] and DELIVERY DATE 27.09.14 TIME 8:30
COMPLAINT- Today at around 13.36hrs i am getting a call from
relience trends(ph no:[protected] and said alteration cannot be
make by us due to some machine problem, so you bring back your jeans.we
cant alter this.otherwise after durgapuja when our machine will ok
then you get your product
But now what can I do? when 27.9.14 is my date of delivery they
replied we are sorry for it, we cant help you.But at the time of
purchase or alteration there are no any communication regrading
machine problem or anything.
I would like you to suggest me a remedy for this and make an
alteration the product and maintain the reputation of reliance trends.
If my problem not solved with in 24 hrs i will make a complain at
Consumer Forum.
Please find herewith the attachment of invoice and alteration slip of
this purchase.
--
THANKS &; REGARDS
SOURAV GHOSH
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