[Resolved]  Reliance Trends — Harassment by the Cash counter personnel and Customer Care Official

Address:

Khordha, Odisha

Dear Sir I am an esteemed customer of your outlet bearing card no.[protected] went to purchase garments at Reliance trends Sahid Nagar Bhubaneswar Odisha on D.3.10.14. I selected some items and stood in the queue at the cash counter handled by cashier Arjun Mallick, after totalling when it came for just Rs.1945 only he suggested me to purchase items worth Rs 4000 so that I ll be eligible to get a glass set of 6 worth Rs 640.So I rushed back and chose garments to complete the above said amount which took my valuable 1 hour. When my turn came at the time of billing he said sternly there is no stock available and I can get it only after 8 days.it was utter disgust for me where as I spent so much time to select and at last refused to get the gift. His behaviour was quite harassing and insulting for me. So I threw the selected items and purchased the previously selected items worth Rs.1945. where as he knew there was no stock available in the store he insisted me and spoilt my valuable one hour, it is festive season and my family members and all got delayed for his faulty cheap business trick. I discussed the matter with the Manager Customer Care of the store who did nothing but said to look after the incident even the cashier was not called and I returned home with agony.I look forward for an action from you at the earliest.My invoice no. is 002246. Thank You.