| Address: | Bhopal, Madhya Pradesh |
Date :20/07/2014
Time : 06:00 PM to 08:00 PM
Place : Reliance Trends, DB Mall, Bhopal
Hi Sir,
i went to your shop and was looking for Smart phones, as i have to purchase one. i was looking for camera quality, suddenly one of your lady staff member came and snatch it from me and put it back. i ask her for explaination, so she say look at it like this. i ignore it and go for other product but i don't know what was problem with her, she again come to me and start intrupting me in very rude way and when i ask her what is your problem she start arguing me, in between other staff member also come and gather me and make very hostile envoirment for me, it was nearly threatening like they are going to beat me. At the same time one staff member GAURAV NAGAR come front to me and ask "do you think it is a museum, if you don't want to purchase something just leave".
i ask him, will complaint about it he show me the direction, behaving like he don't care (his behavior like that you cant do anything, i am boss here).
He dont stop here, he play one more cheap trick with me, while i was writing complaint against him, he send someone to put a slip on my back, so that when i go out alarm will sound and rest of thing will guard do. i was lucky when the alarm start and guard call me inside. before guard start his interrogation, my friend found the slip on my back and show that to guard (you can find it all in CCTV footage in your store, who play this cheap trick) .
i come out with very bad feeling and insulted, in such big brand name i was expecting customer friendly envoirment but got just opposite bullying and tit for tat like behavior.
one more thing, i write a complaint in your store complaint register but don't have any acknowledgement receipt or some reference number. they told you will get a phone call but i got nothing till now.
i hope you be able to stop such nonsense behavior...
waiting for your reply.
Regards
VIVEK PRATAP Was this information helpful? | 
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