Reliance Trends — UPI Transaction successful but refused to refund.

Address:

Reliance Trends Namakkal

On 11/11/2022 i=I went to Reliance Trends showroom at Namakkal and i have purchased clothes for Rs.3874/- and i made payment for Rs.3000/- through cash, make payment of Rs.874/- by UPI transaction through ICICI I Mobile app, but staff said its failed but ICICI app shows success payment, continuously staff said it will be credited within hour so you make payment by card. again i Make payment through card for Rs.874/- and left. But still 14.11.2022 failed UPI transaction amount not received.

consequently i got Message from ICICI bank on Monday that UPI transaction was successfully Reliance Trends account XXXXXXXXXXXX4317 with RRN[protected]. Then I Have contacted Reliance Store member he dose nt know what to do, then i Contacted through Customer Care No use Still i am waiting. Please its my hardly earned money