Renault — about service is not proper

Address:

Coimbatore, Tamil Nadu

Dear sir, I have Renault pulse car (TN 66 L 2748) which bought in renault anamalais motors in Coimbatore. I met an accident on 1.2.2015 and my car was damaged. I handover the car at coimbatore renault car service centre on 3.2.2015. For the past one month, there is no response from the service centre.Without my car I cant go anywhere. I want to know the service condition and I want to deliver the car within the end of the month(31.3.2015). If the car is not ready within the month, provide an alternative car for me.