[Resolved] Renault — Brake Failure and Manufacturing defect of my vehicle

Shan87

from Chennai, Tamil Nadu

Mar 22, 2022

Address:

9B, Rajavelu street, Perambur, Chennai - 600011

Myself Shankar from Chennai and my vechile number is TN05CC8019. I bought this vechile on April 2021 and till now I have driven this vechile only for less than 6000 kms. On 19th March 2022 I went to Tirupati with my family and on 20th March 2022 Afternoon we met with an accident in tirupati due to break failure with my car. My car was moving only in less than 20 kms speed, so luckily I am safe with my family. But the front bonnet is completely damaged and this break failure seems to be an manufacturing detect.

Immediately i contacted the roadside assistance team and they took my car to Renault Tirupati Service centre. I am not getting a proper support from the tirupati service centre and I need someone to help me with this issue. Requesting for immediate support.

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May 14, 2022

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2022

Renault Customer Care's response Dear Customer (Shan87),

Please share your contact detail via private message with us so we can assist you regarding the same.

Verified Support

Apr 09, 2022

Renault Customer Care's response Dear Customer (Shan87),

We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.

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Comments

sangla

May 17, 2022

i booked renault kwid in Brog road, Mehta market, Kumarhatti, Distt solan Himachal Pradesh-173229.They took me 10000 booking amount, nither they deliver vehicle nor they refund me booking amount.hen i purchased from chandigarh.I asked them to refund booking amount but the told me they will refund after some time, but till date they have not refund booking amount.Kindly see the matter on priorty basis.