[Resolved]  Renault — Delay In Delivery

Address:

Gurgaon, Haryana, 122001

I am Ajay Kumar, I booked Renault Kwid on 29 November 2015 at sprint motors MG Road Gurgaon.
I am really frustrated with the services from showroom.
First of all showroom shifted to Delhi due to that I had to visit Delhi from Gurgaon 4 times to complete the formalities, which was really very hectic. If I would have known that showroom in gurgaon was being closed I would never have booked the car from Sprint Motors.
Now come to the real issue-- I was promised to get the car delivered in the month of April when booking was done.
I followed up n numbers of time, then got the email from AGM Sandeep Balani saying car will get delivered by 7th of may but it never happened. Then sales consultant Gaurav and his manager gave me the date of 20th May but again i got nothing but disappointment. I made all payment and RC formalities on first week of May. I have paid around 73000rs as down payment.
I raised a concern in the last week of May regarding the same issue, Mr Sandeep Balani called me and assured saying 100% car will get deliver by 10 of June. Now i called sales consultant Gaurav on 6th of June he told me that they will deliver it by 20th of June, he gave me the reason that they have 700 cars to deliver first then they will deliver it, also he gave me the number of his SM who never picks the call.
Also I tried to call Sandeep Balani today but he did not pick the call.
Now my question is why should I know how many cars have been booked. ONLY I WANT IS THE PROMISE DELIVERED WHICH IS NOT HAPPENING AGAIN AND AGAIN.
NOW IF I DO NOT GET THE CAR DELIVERED BY 10 TH OF JUNE THEN I WILL NOT WANT THIS CAR.
I WILL GO TO CONSUMER COURT, ALSO WILL USE EACH AND EVERY MEDIUM TO SPREAD MY MESSAGE TO MASS REGARDING SERVICE ISSUE BY RENAULT. I WILL ALSO RAISE THIS CONCERN WITH CNBC PEHREDAR AND OTHER TV PROGRAMS.
Request you to take it seriously and try to fulfill the promise as promised.

I have already sent this email to customer care as well as I lodged a complaint at customer care but still waiting for an answer:

Details are below:
Car booked for :Ajay Kumar
Date of Booking: 29th November 2015
Showroom: Sprint motors, MG road Gurgaon
Model:RXL
Color:Bronze