Renault — Delivery date not intimidated by the showroom since three months

Address:	Pune, Maharashtra, 411014
Website:	www.renault.co.in

Dear Renault team, Greetings for the new year! This mail has been written to you to escalate the delay issue of Renault Kwid's delivery which was booked on[protected]with a booking amount of Rs. 25, 000) from Renault Fatima Nagar, Pune and requested to be delivered on[protected]. The delivery date was requested by me to be delivered in the month of January 2016, right form the day of booking realizing the heavy bookings. I need to inform you the current status that the showroom higher officials are now denying the date requested by us saying that it would take more time for your delivery and there is no point of discussing the delivery right now as we don't have a count and proper date when the company will give cars to us, which is heavily ridiculous to hear and makes absolutely no sense following up with them for the delivery date. I am only able to get timely updates from the sales people (only guys who are prompt and responsive) on calling them for my delivery and I guess I need to get a clear picture from you about my confirmation and then let them know about the same. I hence, request you to solve this issue at the earliest and deliver the car on the date requested[protected] due to festive commitments and it was intimated very clearly to the showroom officials right in the month of October as the delivery date is very important and can't be adjusted at any circumstance. Ignorance or pale replies to the mail regarding the delivery date, I guess I need to escalate this issue further! Regards, Soban Reddy [protected]@gmail.com +91 [protected]