Renault — Harassment by the dealers for delivery of kwid | |||||
No transparency maintained by Company or Dealers. I booked KWID on 24th Sep, 2015 Booking Reference ID - KAPP109169. Initially it was assured for delivery in Navratras, but now no confirmations on delivery dates and I had discussion lot of times with local dealer and Company call center, and every time they say will deliver very soon. The Dealer not even reply in proper way they take advance payment amounted 200000 on 26 October with the promise for delivery before 30 oct but yet not confirm about the delivery. Such a MNC not able to manage its Customers and Sales... Very Bad This is tarnishing the good work done by Renault Marketing team! Now i want to cancel my booking and advice people not waste your time and money because renault not at all care about there customer. No transparency maintain dealer selling on premium or who booked by the dealer they not even entertain the online booking. such MNC same on marketing. Mr. RAHUL PRABHAKAR sales team leader from Padam Cars pvt ltd ludhiana not even bother about to pick the call and respond. I called him more then 10 times but he never pick my call and never respond back such a sales team Renaults having to achieve the Indian market. Now if we are paying the money and we are getting wrong treatment and mental harassment only to buy Renaults KWID, then I am sorry to say this is purely unprofessional approach. MR. Sumit Sawhney whatever your dream to make Renaults Motor number one in Indian Market will never come true because of this kind of Sales Team you are having Now please provide my money back which i paid 205000/ Was this information helpful? | |||||
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Renault customer support has been notified about the posted complaint. | |||||
 5 Comments | |||||
Comments
Dear sandyjain, we are sorry to hear about your experience. Kindly share your contact number with us and we will get in touch with you to assist you regarding your concern.
Reply
Thank you for sharing your contact details. Our team will get in touch with you shortly to assist your further.
Dear Mr.Sandeep Jain,
This is in reference to your concern no.[protected] regarding car delivery.
The issue has been discussed with the concerned team members and we
would like to assure you that such a case will not be repeated in future.
We will deliver to you car on dated 17-nov-2015(tuesday) as per telecon.
Now you are satisfied from our dealership.
We once again thank you for choosing RENAULT and hope this association is
long lasting and satisfying for you.
Yet no delivery is made and lot of harassment i faces in last two days for delivery.
I wait more 1 days ad per telecom discussion with MR. Rahul but yet no proper response now i don't want to be a customer of Renault.
Total amount paid by me is 205000 if not return me back with interest @ 12% i will file a case against Renault & Padam Motors Pvt Ltd.
so please help me for refund.
This is in reference to your concern no.[protected] regarding car delivery.
The issue has been discussed with the concerned team members and we
would like to assure you that such a case will not be repeated in future.
We will deliver to you car on dated 17-nov-2015(tuesday) as per telecon.
Now you are satisfied from our dealership.
We once again thank you for choosing RENAULT and hope this association is
long lasting and satisfying for you.
Yet no delivery is made and lot of harassment i faces in last two days for delivery.
I wait more 1 days ad per telecom discussion with MR. Rahul but yet no proper response now i don't want to be a customer of Renault.
Total amount paid by me is 205000 if not return me back with interest @ 12% i will file a case against Renault & Padam Motors Pvt Ltd.
so please help me for refund.
Dear Mr.Sandeep Jain,
This is in reference to your concern no.[protected] regarding car delivery.
The issue has been discussed with the concerned team members and we
would like to assure you that such a case will not be repeated in future.
We will deliver to you car on dated 17-nov-2015(tuesday) as per telecon.
Now you are satisfied from our dealership.
We once again thank you for choosing RENAULT and hope this association is
long lasting and satisfying for you.
Yet no delivery is made and lot of harassment i faces in last two days for delivery.
I wait more 1 days ad per telecom discussion with MR. Rahul but yet no proper response now i don't want to be a customer of Renault.
Total amount paid by me is 205000 if not return me back with interest @ 12% i will file a case against Renault & Padam Motors Pvt Ltd.
so please help me for refund.
No one is there to Ranault to look customer Satisfaction.
Please people look some other brand because no one care for customer in Ranault.
This is in reference to your concern no.[protected] regarding car delivery.
The issue has been discussed with the concerned team members and we
would like to assure you that such a case will not be repeated in future.
We will deliver to you car on dated 17-nov-2015(tuesday) as per telecon.
Now you are satisfied from our dealership.
We once again thank you for choosing RENAULT and hope this association is
long lasting and satisfying for you.
Yet no delivery is made and lot of harassment i faces in last two days for delivery.
I wait more 1 days ad per telecom discussion with MR. Rahul but yet no proper response now i don't want to be a customer of Renault.
Total amount paid by me is 205000 if not return me back with interest @ 12% i will file a case against Renault & Padam Motors Pvt Ltd.
so please help me for refund.
No one is there to Ranault to look customer Satisfaction.
Please people look some other brand because no one care for customer in Ranault.
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