[Resolved]  Renault India — Disappointment over the delay in delivery of duster rxz 85 ps

Address:	605008
Website:	www.renault.co.in

As soon as renault india advertised for the booking of all new duster, with extreme trust and pleasure, we have booked for the model rxz 85 ps on 18th march of 2016 at khivraj motors - renault puducherry. They have assured delivery within 45 days and our family cherished in thought of making it for great trips in summer vacation, so that kids would enjoy.

Till now no concrete information about the delivery. It's shame on the part of renault india that it is not even able to quote a tentative date of delivery.

The irony is i have got registered at puducherry rto office for a fancy number by paying rs.5000/-, for which validity period ends by 24th may.

After several calls and lodging a complaint, i am now told that it might again take 2 more months, which is frustrating.

I went for an european company like renault, considering its maintenance of standards and commitment, known for them. But in my case, i could not digest what is happening now.

I wonder how renault india failed to assess the production pace and meeting the demands. Otherwise they should not have launched it now.

Who's is taking care of these issues?

It seems renault india simply diverts the blame on their dealers, rather not taking it on their own to resolve it actually. This is what i am experiencing, while i make calls to customer care. Their response mails are also not convincing and does not provide any solutions.

Please do attend such complaints (Not only mine, but others too) with utmost sincerity and fruitful.

Dr. A. Rajendra kumar