My father was driving a Maruti ertiga from past 10years with no problems at all. His age is 74years and considering the age, I thought to switch him to a new vehicle so that he would never face any sudden breakdown on road. He is more vulnerable to panic problems due to high age.
Last June(2021), I had gifted him Renault Kiger RXZ AMT purchased from Benchmark Motors Mohali. AMT particularly for his comfort as manual is bit hard. The vehicle is in 8th month of its purchase and already started giving major troubles. 4 times vehicle completely broke inbetween the road which has caused seriously trouble to my father. Nevertheless, he somehow took the vehicle to nearest Renault service center in Jagadhri/yamunanagar. In the first instance, engineer could not identify the problem and he sent him back stating someone from Karnal would come to diagnose the problem. Then the engineer came, we again went there and they upgraded the software and very confidently they released the vehicle stating it was a software fault and the problem won't reappear again. On the contrary, vehicle broke again the very next day specifically on 28th Mar'22 and till that time vehicle is with them for diagnosis and till now no resolution.
Considering the incapabilities of your team to fix the issue, I would immediate ask for vehicle replacement. I don't want any repair on our new vehicle which may be temporary and can cause further problems. Also, it is not possible for us to manage without vehicle as my father is a doctor and he needs to visit his clinic on daily basis. Was this information helpful? | 
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