[Resolved]  Renault — Kwid booked a month back but not received yet

I decided to buy kwid in exchange for my old car. In the beginning, everything went well. I paid the booking amount and after some time handed over my old car to the local dealer of Renault. At that time, 2 persons came to my home and mentioned that my new car is in transit as it has been sent from a southern state. It has been more than 3 weeks now, didn't receive the car. I tried to contact the local dealer, he is convincing me hard to buy the next better model but i don't want to. They sent an email mentioning that I am interested in buying the next better model, but i didn't say anything like this. When I asked them about the same model but in another colour (thinking that desired color may be rare and not "manufactured" by the company) but the local dealer said there is no car available in the same model type. Not even white or silver. He is calling me again and again forcing me to buy the next model. Meanwhile, I am trying to contact Renault India, talk to their representative twice, and mentioned the issue but didnt get any reply from them. Don't know what to do, as my old car is still with them, the booking amount already given and still no confirmation.
model booked- Kwid rxl amt (bronze color)
booking amount- Rs10000
Old car was taken by Renault - Chevrolet beat (1lakh price + 20000 exchange bonus)
need the desired model in the bronze color as promised and compensation for this harassment