[Resolved] Renault — kwid climber fog lamp housing | |||||
One of the worst and pathetic service provider in the country i can say. Its been 2 months since have raised the concern about fog lamp housing. No body bothered about my concern and have been keep on calling and keep on telling to customer care people, surprise to see nothing has moved so far. If the spare parts / accessories are not available with renault then where customer has to go for buying accessories and where is the sanctity on their service and commitments. For sake of 1000 /- fog lamp housing, they asked us to replace entire bumper which costs about 13000 / -.. I dont think it does make any sense Vrsh. [protected]@gmail.com Was this information helpful? | |||||
Oct 6, 2017 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Sep 02, 2017 Renault Customer Care's response Dear Customer (ManiKantaKumar Avvaru), We do not want you to feel this way about us. Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you with an update. Verified Support Sep 02, 2017 Renault Customer Care's response Dear Customer (ManiKantaKumar Avvaru), We understand that our concerned team had contacted you and shared detailed clarification with regards to warranty terms & conditions. Further, the required repair work shall be carried out under paid basis. For further assistance, please get in touch with the Dealership directly. Verified Support Sep 05, 2017 Renault Customer Care's response Dear Customer (ManiKantaKumar Avvaru), We've notified this to our team. Please allow us some time to get back to you. | |||||
 2 Comments | |||||
Comments
I have the same missing part but unable to find anywhere if asked in the showroom they are asking for whole replacement of bumper no proper response in any of the showrooms in Chennai
Reply
Hi Renault team - I'm also facing same problem, where NRC motor (Atul kataria chowk) Gurugram dealer is asking same to replace complete bumper.
where we can see properly the provision is there is install this part separately as hole is there to put fog lamp cover.
Please help me to resolve this issue.
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where we can see properly the provision is there is install this part separately as hole is there to put fog lamp cover.
Please help me to resolve this issue.
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