[Resolved]  Renault Padam Motors — fraud billing and deficiency of services

Address:

Amritsar, Punjab

I bought a duster RXZ 110 with VIN: MEEHSRA36D7027518 ON 13.9.13. It met with an accident so the car was sent for denting and painting and repairs on 5.12.13. Out of the 3 parking sensors installed in the rear bumper of the car, only one sensor got damaged but I was told that 1 sensor cannot be billed, so they have to bill set of the sensors and they will return me 2 new sensors as only one needs to be installed rest all other sensors were working fine. The car was delivered after almost 1 month without any sensors installed. I was told that they have backed ordered the set but yet to receive our order so you take the delivery of the car and we will install the sensor as soon as they receive it. After 3 months I.e march, 2014 I went to the agency for minor repair and asked about the sensors, I was told that they have only 1 Sensor in stock which they painted and installed it in my car the next day. I was given very lame excuse and told that we will deliver the 2 sensors at your home within 1 Week. It is 10.7.14 almost 3 more months have past yet to receive the parts from the company. Please help me, I cannot just be after them these things