Renault — Paying for nothing

Address:

Anantnag, Jammu and Kashmir

I was purchased a Renault Duster from srinagar showroom bearing regestration number JK03D 5123 want to draw your kind attention that in october 2014 the battery of my car was exhausted suddenly it was a very rude moment for me, when ever i was travelling far from my home and the car was stopping by it-self after regular intevals of time causing a lot of troubble and expensis in my travelling. I took it autobhan srinagar service center to ascertain the cause of the dead battery where the respective staff of the service center gave an unpleasent excusis that there is no defect in thebattery what so ever. Since then i travelled 6 times from pahalgam to srinagar and vice versa for the above mentioned matter but in vain. After 6 times the staff of the said service center told me that there is some defect in the battery and this was very unfortunate if it could have been told me before, however i asked them for the replacement of the battery and in return they told me that i will not be able to get new battery. When ever i took my car for the service i didnot get its body washed neither on free nor on paid services pretending of being having no light. During third service my car was driven 30000 kms and the shape as well as the life of the tyres has been vanished very badly, when i discussed the matter with the staff of the service center and their response was that 30, 000 kms is enough of the shape and life of tyres, however my brother is having the same car driven 47000 kms but the tyres are in the good shape. Nevertheless i suffered a lot, its is because of below average service of the Renault duster. In the fake and disgusting excuses of its staff. I am sure i will not recommend any one to buy the cars of the said company. The mechanery of the service center is not functioning properly. They charged me Rs 1800 as labour charge which i think is beyond the qualtity of the service. Keeping the above facts in view i am sure that you will spend some time on producing aa quality service and work on to bring sofesticated mechanery functional. Regards Uzair Nazir RENAULT DUSTER RXL BLACK COLOUR JK03D 5123