[Resolved]  Renault — Service regarding

I left my Reynault duster for service. The vehicle did not any other complaint other than a dead battery. So I thought I f changing battery as well as servicing my car. I left the car at mount road service, Chennai. After half an hour I get a call from so called service advisor and he gives me a bill of whopping 58k. I asked him why. He is not able to clearly give explanation. Provided he also tells me if I don’t change whatever the parts he tells me to change my car has to “thrown away”!!!…. Really!!!???? .
He just says it is a protocol. Why do I have to spend money for a problem less vehicle for a bloody protocol. I am not comfortable with the explanation from them. I wanted to talk to some manager or supervisor. But each time the receptionist connects me to same “advisor”.
Reynault is a brand. I trust in the brand . These people are extorting money. I need an authorised person from Reynault to call me and give an explanation . I would appreciate if I get a call as early as possible since I want to save my car …. Literally save from money extortionists
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Mar 22, 2022
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2022
Renault Customer Care's response
Dear Customer (Sudha Rajaram),

We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
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Dear Customer (Sudha Rajaram),

Please share your contact detail via private message with us so we can assist you regarding the same.

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