[Resolved]  Renault — substandard quality product and bad poor sale service

Address:Dsmax Suncrest, 004

I have very bad experience with this service center. I should rate them 0, unfortunately that option is not available. Renault kwid uses substandard battery that needs to be replaced within 2 years even scooty battery has better life. On top of it this mysore road bangalore service center provide wrong info when you put your car for servicing. For example they tell you over the phone that your car battery needs to be replaced without sharing the diagnostics report and demand your approval.in my case they shared tampered battery diagnostics report after 25 days however i asked it during the servicing. Also they ask for wiper replacement even there is no issue with the wiper. The service manager sunil has pathetic behavior. They try to grab as much money as possible from the customer in the name of servicing. At 3rd servicing i paid 12k for my kwid. They do not perform any quality check before delivering the car. And do not provide any warranty after servicing. I logged many complaint against this service center.
Was this information helpful?
No (0)
Yes (0)
Dec 15, 2019
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2019
Renault Customer Care's response
Dear Sekhar,

Please check your private message and share the details for us to assist with your concern.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Renault
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    1529
    Pending
    200
    Resolved
    1189
    Renault Address
    ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
    View all Renault contact information