[Resolved]  Renault — very hard clutch

Sir, I am a person who is using duster diesel full option since 2 years.from the starting it self its giving me trouble on the clutch which is very hard.when it is asked in service center they say that the updation hasn't come.since i have driven 38000km its hard for me to use .so kindly find a solution for the clutch which is seen in all dusters except the new awd version thanking you, vaishnav ([protected])
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May 7, 2018
Complaint marked as Resolved 
Verified Support
Apr 05, 2018
Renault Customer Care's response
Dear Vaishnav Sreekumar,

This concern has been raised with our team. Please allow us some time to get back to you.
Verified Support
Apr 06, 2018
Renault Customer Care's response
Dear Vaishnav Sreekumar,

Our team tried contacting you but were unable to get in touch. Kindly provide us with an alternate number in a message and a convenient time to address your concern.
Complaint comments 

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Dear Customer,


Thank you for writing to us. We have forwarded your complaint to our team they will get in touch with you shortly.

Regards,
Renault India
My Renault Scala also have very hard cluth and when I raised it to service, they said I can drive a new one it is same and not hard, I travel one hour daily and I feel pain in my left leg because of this, my Hyundai Santro was better and never had such issue so that means I bough a new car that is pain full and older one was smooth.


Why these service guys tries to prove you wrong rather try to fix the issues.
No response untrained manpower and false report by workshop adviser .you will not get your problem resolved till the time you do not make complaint to customer care .Health issue also came to me by using their product .My Renault scala also has very hard clutch .not easy to drive in traffic and no one listening me ..i am helpless and going to consumer court and ... i am going to put a sticker on the rear window explaining troubles i faced with reno.

They are still tiring to proof me wrong

Kamal Aggarwal
[protected]
hi I use Renault 85 ps the clutch is so hard I find very uncomfortable driving the car
infact I am thinking to dispose the car . severe pain will be there in my left leg.
Repeated complaints to the service advisor for rectification of the same during service
has not yielded good result. After all this my experience with Renault duster is very
pathetic . answer from the service advisor is Renault vehicle clutch is generally
hard
surendra
[protected]
Bangalore
india
Hi, i am using duster and i find its clutch very hard to press... But here i want to know that whenever we need to shift the gear, how much clutch should be pressed, problem is this when i press the clutch full it stuck there and resultant car jerked... But this all happens when i press clutch full, that's why i want to know... Should we press the clutch full while shifting the gear?
Hi friends...i have just bought renault duater 85 PS on Aug 24 2016 and after driving 700 kms there are multiple problems started coming like clutch ia very hard, Gears stucked while driving and very surprise to see meter lights automaticaly off when car gets into any patholes...very disappoitment and it clears shows that they have sold me a faulty car as well the interior is very poor...quality of plasfic is third classs, it createa lot of noise...Mr car no js HR 51 BK 7333...now renault people are saying will call tecnician to see the issue but tell me one think why would i bear it the loss now if there j a fault then they should replace or repay my money back...it was my hard earned money...now m just struggling and roaming behind them for rwsolution from last one month...now my car has completwd 4500 kms...
Similar story here. Till sometime back, my dad was a proud owner of the Renault Duster, for over 4 years. But he has developed a horrible pain in his left knee on account of the hard clutch. The pain has been in an incremental manner and built up over these 4 years of ownership. But he never could relate the pain to the heavy clutch. Only later did he realise that the pain occurs only when he drives the vehicle. The pain now is so bad that, the doctor has asked him to go for a knee surgery. It is difficult for him to drive now. He has stopped driving completely. Service advisor says that this is how the clutch is supposed to be. A horrendous experience. Never ever would suggest anyone to buy this car.

Singh
[protected].
Renault Customer Care's response, Oct 27, 2017
Verified Support
Dear Customer (Singh),

We do not want you to feel this way about us. Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you for further assistance.
Renault Customer Care's response, Oct 28, 2017
Verified Support
Dear Customer (Singh),

Our team tried contacting you but were unable to get in touch. Kindly provide us with an alternate number in a message so that we can reach you.
Renault Customer Care's response, Oct 29, 2017
Verified Support
Dear Customer (Singh),

We have not heard from you. Kindly share your alternate contact details and our team shall get in touch with you for assistance in this regard.
I am driving a Renault duster RXL diesel which has run 55000 km. The clutch is very hard to press and is causing problems in heavy traffic. I am staying is Bangalore North. What I want to know is whether the thread going on that Renault duster has a design problem of hard clutch or whether my car has a problem and can be rectified. If so I would like to have the car serviced to have the clutch smooth.
Renault Customer Care's response, Jan 8, 2018
Verified Support
Dear Customer (srikanthasharma),

Please check your private message and share the details for us to assist with your concern.
Renault Customer Care's response, Jan 11, 2018
Verified Support
Dear Customer (srikanthasharma),

We understand that our team has spoken to you on your reported concern and you will visit the service center for further assistance. In case of any support required please feel free to contact us at 1800-300-44444
Hello Team,
I have bought renault duater 85 PS on Sep 2014 and after driving 70000 kms there are multiple problems started coming like clutch is very hard, 1st Gears stuck, after the discussion with Service station, they suggested to replace the clutch assembly, kindly request you to updated your comment. call me +91 [protected]
Renault Customer Care's response, Apr 6, 2018
Verified Support
Dear Sushil,

This concern has been raised with our team. Please allow us some time to get back to you.
Renault Customer Care's response, Apr 9, 2018
Verified Support
Dear Sushil,

We understand that our team got in touch with you and shared the requisite information in this regard. In the case of any support required, please feel free to contact us at 1800-300-44444.
sir im using renault duster since last three year km 70k but its staring and clutch are verry hard i complain about it to sarvice center dehradun but they don't solv my complain its coz pain in my leg in traffic
i think i will never sujjest to someone for purchase reno coz of its hard clutch [protected]
Renault Customer Care's response, Nov 21, 2018
Verified Support
Dear Customer (anilbartwal),

Please be assured, our concerned team will be in touch with you for better assistance in this regard.
Renault Customer Care's response, Nov 21, 2018
Verified Support
Dear Customer (anilbartwal),

We understand that our team is in touch with you and assisting you in this regard.
Renault Customer Care's response, Nov 26, 2018
Verified Support
Dear Customer (anilbartwal),

As checked, we understand that our team has spoken to you on your reported concern and you will visit the Dealership for further assistance. In case of any support required please feel free to contact us at 1800-300-44444.
Even my duster 110 ps is having the same issue... I just replaced the clutch set but didn't resolved the issue... Please help me.
Renault Customer Care's response, Jan 11, 2019
Verified Support
Dear Customer (Kim Newmai),

Please check your private message and share the details for us to assist with your concern.
Duster is having issue with clutch I don’t know why. If you ask the service station simply they will say change it but no use of doing that you will not get the solution. Very disappointed !!
Renault Customer Care's response, Feb 15, 2019
Verified Support
Dear Shilpi Uppal,

Please check your private message and share the details for us to assist with your concern.
Dear Sir,

We have 2013 top end model duster. Clutch is really so hard to drive in Chennai traffic :( .Took the car to service center they are saying it's manufacturing fault it cannot be fixed. I am a doctor and I am getting sev leg pain if I drive in city traffic even for one hour

Please contact me urgently.

Thanks
.Balaji
Hello
I purchased the top-end model of the duster Deisel 110ps version in May 2013. It has completed 120000kms. Two issues I want to share with you.
1. The clutch is very hard. Is there any method to make it smooth?
2. Steering also very hard
Please suggest
[protected]@gmail.com
[protected]
Renault Customer Care's response, Jan 16, 2021
Verified Support
Dear gkmrao,

This concern has been raised by our team. Please allow us some time to get back to you.
Hello
I have Renault duster 110 ps RXZ and it’s cover 90k KM problem is in clutch is very hard to press I changed clutch plate, pressure plate, release bearing, clutch cylinder but the problem is not solve what to with that plzz suggested me
Renault Customer Care's response, Feb 10, 2021
Verified Support
Dear Customer (Sahil Mallick),

Please share with us your contact detail via private message, so we can assist you regarding the same.
Renault Customer Care's response, Feb 11, 2021
Verified Support
Dear Customer (Sahil Mallick),

We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
My duster car having clutch problems, it is little tight, now service engineer said almost all duster car having this complaint, for changing its part cost around Rs.26000/ so my opinion don't buy Renault car to avoid your headache, my car is 2016 model, 50000 km
Renault Duster RXZ 110 PS 2013 hai maine uska clucth plate pressure plate release bearing clutch cylinder sab change kawaya but Abhi bhi clutch hard he hai kya kare
bapunmpm's reply, Dec 5, 2021
Kuch solution mila kya is problem ka, mere duster main bhi same problem ho rha hai. I have changed the clutch plate, pressure plate and release bearing. Please help.

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