Reserve Bank Of India [RBI] — imposing heavy penalty on prepayment of loan by hdb financial services ltd.

Website:

www.hdbfs.com

Dear Sirs,

we came to know that RBI has already issued guidelines and clear instructions not to impose such types of charges on prepayments of loans. The extra charges that are to be paid will be about Rs.86000.
Please look into the matter and do the needful in this matter and oblige.
Details of the loan-
M/s Hanumant Electronics & Electricals
Shashi Kant Tailor
Kanhaiya Lal Tailor
Shanta Devi Tailor
H-23, Bapunagar
Bhilwara (Raj.)311001
Dear Sirs
A loan of Rs.1832390 vide account No. 4499613 against property had been disbursed to us by HDB Financial Services Bhilwara (Raj.) on 28 June 2018.We want to prepay the whole outstanding amount after the completion of minimum required period as per rules.
We contacted the branch with this intention. We were told that we will have to pay extra charge of 4% +tax on outstanding amount. It will create an extra and unreasonable burden upon us.