[Resolved] Reserve Bank Of India [RBI] — non receipt of credit card but amount charged | |||||
To, SBI Credit Card, Subject: Non receipt of credit card but amount charged Dear Sir, This is to inform you that my name is Sudhangsu Maity, I have applied for BPCL SBI Credit card, when I have applied for the card the agent of SBI told me that the card will be 172000/- limit, but when I asked to the customer service of the SBI credit card the executive told me that the limit of the BPCL credit card will be 15000/- to 20000/- at that time I refuse the card and asked to the customer care executive not to deliver the card and cancel my credit card application. I have email to the [protected]@sbicard.com on 5th July 2019 for non receipt of the credit card, they replied me a mail on 6th July 2019 Interaction Id : 1-[protected] and reference number is[protected]. I have not received any credit card but on 21st July 2019 I have received a SMS from SBI credit card that Rs. 589.00 is outstanding on card no ending XXXXXXXX3045 is due on 23rd July 2019. As I have not received the Credit Card then why I have to make payment against the card please clarify the matter and cancel the credit card application and card. I would request you to please look into matter on top priority basis. In case of any queries, feel free to reach me on to address mentioned above, or contact me via phone on [protected]. Thank you. With Regards, Sudhangsu Maity Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Reserve Bank of India [RBI] customer support has been notified about the posted complaint. | |||||
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Dear Sudhangsu, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
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