[Resolved]  Reserve Bank Of India (RBI) — State bank of India Credit card problem request reg,

Address:

Chennai, Tamil Nadu

On 06th November 2012, I have been informed through sms that Transaction of Rs. 53, 533.17 made on SBI Credit Card xx9091 at TRAVEL.RU has been debited from my sbi card and merchant name is TRAVEL.RU. I am really confused after seeing this sms as I did not use the credit card and I never share my credit card related secure information with any person. The above mentioned transaction has been done without my knowledge and approval. On receiving sms, I immediately called to the SBI Mumbai customer care at[protected]. The same has been informed to the concerned person and the concerned person suggested me to filled up the dispute form and ask me to write to chargeback.[protected]@ge.Com. As suggested by the gentleman (the customer care executive), I am forwarding the dispute form with all details. I asked the executive to stop the payment to the Merchant. He said after transaction and payment done to merchant you have to submit form with dispute and it will take in discussions and if approved you will get payment back. Till I have not received any positive reply from sbi, but every month they are sending payment statement and every month they are sending different person from agency to my house and office. I am getting threatening phone calls. so mentally i am disturbing from SBI People. here with attaching all the police complaint Copy and email correspond for your kind perusal I therfore kindly request you to look into the matter and do the needful