Reserve Bank Of India [RBI] — Wrong transaction 12,000 to YES bank customer[protected]

Address:

Reserve Bank of India 6-1-56, AG Office Rd, Saifabad, Khairtabad, Hyderabad, Telangana 500004

Dear sir and ma'am,

[protected] this date

i transferred Rupees 12000 money to wrong YES bank customer account. within 24 hours i Raised complaint through SBI and SBI told me to wait for 35 day's.

and now I waited for more then 35 day's as they SBI bank said.

then now i received same message from SBI bank

Please find the resolution below:

( We would like to inform you that we have received the confirmation from beneficiary bank Yes Bank they are unable to recover the funds since the customer is not accessible for obtaining debit confirmation. Hence we request you to please get in touch with beneficiary bank Yes Bank.)

but Every time I submit a complaint to the bank, the SBI bank gives the same answer,

Me again...

ofter i Raised complaint through NCH portal against beneficiary YES bank. After I complained i received message from beneficiary YES bank .

( Please find the attached file),

My SBI bank and beneficiary YES bank are not giving me correct answer.

and my bank and beneficiary bank is giving a different answer,

Now, my only hope is you please help me get back the money as early it is possible as the amount is very much needed by me.

Details
Reversal amount :- ₹ 12000,
Upi reference number:- [protected],
Transaction date :- 21/10/2023

this above bank resolution i fully dissatisfaction and disappointed.

Please help me to get back my money,