Reseve Bank Of India — Complaint against ks sandhu and nitin

Address:

Ludhiana, Punjab, 141001

To
1. Banking ombudsman, reserve bank of india, sector-17, central vista, chandigarh.
2. Governor, reserve bank of india, central office building, 18th floor, shahid bhagat singh road, mumbai-400 001.
3. The a. G. M. (Issue department), reserve bank of india, sector-17, central vista, chandigarh.
Sub: - unwarranted harassment at the hands of k. S. Sandhu, chest manager, for flatly refusing to exchange torn and mutilated currency notes & for speaking rudely, misbehaving, harassing and humiliating by nitin cashier, punjab and sind bank, kailash cinema chowk, civil lines, ludhiana
Sir/s
Respectfully shweth:-
1. That i am having account no. Customer id[protected], ledge no.[protected], ifsc code: ps[protected] and is regular customer of the punjab and sind bank, kailash cinema chowk, civil lines, ludhiana.
2. That i have visited the punjab and sind bank several times regarding exchange of mutilated currency notes but the officers/officials of the bank ludhiana have flatly refused to do so.
3. That k. S. Sandhu, chest manager is not depositing mutilated currency notes in my bank account and has not exchanged mutilated notes.
4. That k. S. Sandhu, chest manager asked to me that he is general secretary of the union, so higher officer is neither cause harm to him as higher officer has not taken any action against him. So k. S. Sandhu, chest manager has flately refused to exchange mutilated currency notes and k. S. Sandhu, chest manager has neither deposited mutilated currency notes in my bank account nor he is ready to exchange mutilated notes by way of other mode. The record of the bank will be checked as to which person he has exchanged currency notes.
5. That k. S. Sandhu, chest manager told me that he has no duty to do work of exchange mutilated notes & has flately refused to exchange soiled/mutilated notes intentionally, deliberately, willfully and purposely and he asked that it is the duty of reserve bank of india to exchange mutilated/soiled notes. Nitin cashier is speaking rudely, misbehaving, harassing and humiliating to the applicant deliberately, intentionally, willfully & purposely reason best known to him.
6. That i have run pillar to post in order to get exchange of soiled/mutilated currency notes but k. S. Sandhu, chest manager has flately refused to exchange mutilated notes again and again in order to harass and humiliate to me for some extraneous reasons best known to them. There is violation of instructions/ circulars of the r b i by k. S. Sandhu, chest manager & nitin cashier.
It is, therefore, prayed that order may kindly be passed to direct k. S. Sandhu, chest manager, punjab and sind bank, kailash cinema chowk, civil lines, ludhiana to exchange torn, defective, mutilated and soiled notes in view of circulars of reserve bank of india.
It is, therefore, further prayed that departmental legal action may kindly be taken against k. S. Sandhu, chest manager & nitin cashier of punjab and sind bank, civil lines, ludhiana and be booked under the various provisions of law.
Dated[protected] complainant
Mukesh chaudhary s/o sh. Kewal krishan, r/o house no. 1114/1 near damoria pul, chhowni mohalla, ludhiana. Mobile no.[protected]