Address: | Hyderabad, Andhra Pradesh |
Dear Sir
I have made online purchase of NOKIA 525 mobile handset from retailbunny.com on 14th May 2014 with invoice number: IN[protected] and order number 1148 & the entire amount of Rs 8, 894 was paid upfront since there was no cash on delivery option. As per the website the product was supposed to be delivered within 7 working days, but the same was not delivered.Since this mobile model stock was not available so refund process was initiated on 27th May 2014 with reference number :MMAHBYWVR.
When I have made repeated calls to their call centre, then I was told that the refund shall be processed within 7 to 20 working days. After 20 days working days time was over, I was again told that the refund shall be processed by 25thJune 2014. Even today i.e 25th June 2014, I was told that refund still not processed and they are unable to provide a correct date by which refund shall be processed. Each executive at the call centre gives his own committed date of refund, but refund is not getting processed & they all give false information.
I’m completely vexed by this company & its service. It is close to a month now, but refund amount is still not credited into my account.
So, I request you to look into this matter & help me in arranging refund for the said amount. I shall be grateful for this help & looking forward support in this matter
RetailBunny Company Details
Registered office address of retail bunny:
R Bunny E Retail
Pvt Limited, Regd Office : B-22
Somdutt Chamber -I Bhikaji Cama Place
New Delhi-110066 DELHI, India
Authorised
Representative: Prashant Bhardwaj
Partner ID: 1SLDI87N6
Contact Number: [protected]
Customer Care Email ID: [protected]@retailbunny.com
Thanks & Regards
Parimal Kumar
Contact Number: [protected]
email ID: sparimalkumar @gmail.com Was this information helpful? |
Neither got the product ordered nor the refund
I placed an order of mobile handset (samsung quattro) on 23 Apr 2014 via order number 1025 i cancelled the same on 12th May since they were unable to deliver the same. And till date i have not received the refund against the payment.