Rg Group — Pending Cheque not cleared land Registry delays and material and service issues

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.rggroup.in/testimonials.html

We as your clients are concerned of the immediate challenges which we are facing with RG GROUP as residents and would surely appreciate your kind response to our issues:

Several reminders have been shared by people like me to clear the cheque for the extra amount I have paid during full and final settlement.

I have tried connecting with every team at all levels from Sales to finance to CRM in RG and have sent repeated mails to everyone to have some reply.

However there has been no intimation of the cheque, its been almost 12 months now for a small amount of 30000/-.

Most Imporatant issue -The registry is not being done for our flats after several delays in timeline. It has been more than eight months we have provided the stamp papers and all signed documents to RG.

The basic facilities promised at the time of booking of the flat are lacking-Club is not ready, Lifts not operational, Wire mesh/Mirrors in flats not installed, shoddy work done in apartments by contractor, it is a long list and I seriously suggest the group to work on this instead of the window dressing in media by informative mails and jazzy pictures.

RG is loosing brand value in the market by the kind of service/product they have provided in their FIRST EVER Residential Project.

Please look into these issues and solve the same at the earliest by:

Get registry of flat owners at earliest
Get the pending material to be installed in all handover flats- wire mesh/mirrors/handles/tiles etc.
Club to be ready for use with best of facilities at the earliest
Clear our pending cheques quickly it is our money we want back
Please gat the makeover of handedover towers done, we have Beetle spits on towers, it looks like slum area
Enough lighting in the podium and common area to be provided
Provide timely salary to your workers so they can come to work and we can get minor repairs done quickly from project teams

please do all this to save your customers the inconvenience and upheld the company values you have been showing on your site and most importantly for saving your own name brand value and grace in the market.

Most important brand marketing is word of mouth and you are loosing the same, I hope you present the same example of good product delivery as you did in commercial space for which please immediately sort the challenges in your FIRST EVER RESIDENTIAL PROJECT.