Ringing Bells — Ordered smart 101 handset, but did not get

Address:201301
Website:www.ringingbells.co.in

I have online ordered a handset "smart 101" of ringing bells and have done payment also, on 10th february and got a mail from company with sucesss of payment with following details:

Order id: [protected]_56baf414d2118
Transaction id: 4557091_56baf4404874f

They have confirmed my order on 11th feb by mail with following details as below:

Your order id no rb[protected] with ringing bells for "smart 101" is confirmed and will be delivered to you by 25th february.

On 23th february, they mailed me:

Your order no. Rb[protected] is confirmed and is being processed.

Your dispatch details will be mailed to you by friday, 26 feb 2016.

On 26 february, finally they mailed me


We thank you for your support and overwhelming response to the launch of our smart phone “smart 101”.

In deference to our discussions and requests, we have decided to instruct the payment gateway m/s payumoney to refund all the money that they have received from the customers towards booking “smart 101”.

We have instructed payumoney to initiate the refund with immediate effect to the respective banks, which shall then be reflected in customers account by monday as advised by payumoney. We will also keep track of the same at our end to ensure refunds.

For future transactions we have announced cash on delivery option. The phones will now be delivered through cod to customers.

Once again thank you for your continued support.


Sincerely,
Team ringing bells pvt. Ltd


They have returned my money, but they have taken lots of time of me making fool to me, my lots of projects and important routines were spoiled by them. Till now ididnt get mobile either by cash on delievry, please help me.


My email id is [removed]

Mob: [removed]/[removed]
Ritesh kumar
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    +91 12 0431 3097
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    B-44, Sector 63, Noida, Uttar Pradesh, India - 201301
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