Ritual Holidays — after making advance payment they changed the hotel and now not refunding money back

Address:New Delhi, Delhi, 110008
Website:www.ritualholidays.com

I had booked a package for mount abu and udaipur.

Hotels were given in the itinerary so we had checked those hotels and found good so lastly prepare to do advance booking to confirm our package.

I confirmed with mr. Sourodip roy, who was in touch with me for making advance, that i want the hotel mentioned by me.
He also confirmed and told that make payment, we will confirm.
But the day i made advance payment of rs.5000/-, at the evening i received a confirmation of another hotel, where the date too was mention wrong.

I spoke to him that i had not ask for the given hotel. He refused me saying that the hotel is has some issue and is not available.

Prior making advance payment, he did not tell anything.

When i told i am cancelling my booking as no more i can trust you, refund my money, he has stop talking to me.

They are fraud travels
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    Ritual Holidays Phone
    +91 93 1112 4260
    +91 11 3314 2831
    +91 11 6518 4260
    Ritual Holidays Address
    2172/5, Second Floor, Guru Arjun Nagar, Metro Pillar No 226, New Delhi, Delhi, India - 110008
    View all Ritual Holidays contact information