Ritual Holidays — substandard hotels provided in gujarat tour

Address:

New Delhi, Delhi

We booked gujarat tour with ritual holidays. The hotels booked by ritual holidays were of very low standard against their promise of deluxe rooms without the basis facilities of tea making in the all hotels and there was no hot water in shower in hotel in somnath the location of hotels was pathetic. The average room rate for hotels was rs[protected] on various sites which clearly indicates level of hotels.in bhuj the room was so small that suitcases could not be opened. We paid extra to get bigger room.in gir the hotel was located in a village which was 15km away from gir. We did not stay there but booked ourselves in amidhara resorts, gir and paid rs 4800/- from our pocket. Ritual holidays charged us exorbitantly by promising good hotels but looted by providing filthy hotels. Several attempts to contact failed. We even sent them pics of location of hotel on whatsapp but they did not respond as we had already paid full amount.
Ritual holidays have no concern about customer complaint. They made easy rs 25000/- out of rs 69000/- paid by us by providing hotels not worth living.