Ritual Holidays — worst services.cheated and troubled customer.

One of the worst experience i have ever had in my lifetime. If the option allows me for a negative start i will definitely give a minus 100 to the tour. There were no service provided and the operator didn't care for anything other than the money which they received before the tour in advance. Even after paying a hefty amount in advance the customer has to arrange by themselves for basic things like transport leave other services apart. The cabs when committed to be ac are given without ac. The staff is extremely rude and inefficient, especially rohit - the tour operator this guys has no way and sense of talking to the customer and he misbehaved in the extreme way and also is the most inefficient guy in the overall trio because he couldn't even arrange for cab which was least expected out of him and pooja - she talks all sweet before the payment for the package but after that she takes no interest in making sure basics of the customer are met and when asked she is irresponsive and says "do whatever you want" and takes no effort in helping the customer. It felt company has no experience in organising trips and tours ever. Highly highly highly disappointed and cheated customer and will make sure people in my network are aware about this and never get into such un-ethical and blunder travel agents.