Rms — non delivery of international parcel

Address:Jammu, Jammu and Kashmir

An international parcel bearing registration number re[protected]in was sent from portugal. It was dispatched to jammu rms on 22nd august 2017. Since i live in jammu it should have been delivered to my address but it has been sent back to delhi rmc. Why wasn't it delivered to me.
Why has it been disparched to delhi?
Please let me know the current status of my parcel.
Regards
Jasleen kour
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