[Resolved] Roca India / Parryware — Hand faucet brought on 22 May 2016

Sidhil Sasi

from Delhi, Delhi

Address:	New Delhi, Delhi, 110049
Website:	Www.roca.in

The part on which one has to press for the water to come out of the hand faucet came off and fell in the flush. I went today morning around 11.30 am to the shop 'ceramique point south' in Kotla mubarakpur, opposite of Defence Colony, New Delhi to register a complaint.i was shocked when I was told I must have broke it the salesman didn't have the courtesy to check if the hand faucet had fallen down and got some dent. I felt cheated not even 3 months is over I have to shelf the product.Please do something

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May 16, 2017

Complaint marked as Resolved

Roca India / Parryware customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2016

Roca India / Parryware Customer Care's response Dear Sir

Request you to please register your complaint at our toll free number #[protected]. Subsequent to the complaint registration the technician will visit for complaint attendance and resolution.