Rocket Commerce — I have not yet received a product or a tracking number

Address:

Avenida Paulista, São Paulo, Brazil,

I purchased online 5/6/2020 magic lids with the understand from what i read that a tracking number would be sent to my email. I have not yet received a product or a tracking number. When researching rocket commerce i'm unable find a physical address, just a face book page for rocket commerce and this information. Avenida paulista, são paulo, brazil,