Dear sir/madam,
I am sorry to inform that two furnitures (1 tea table & 1 dining table) which i purchased on 7th and 9th feb 2016 from royal oak - hosur rd, roopena agrahara, bommanahalli, bengaluru, karnataka 560068. They got damaged as the wood in their legs got cracked after they were soaked in water for half an hour due to water clogging at my home.
I had high regards for royal oak furniture and did not expect it to get damaged in just half an hour of soaking and am highly disappointed. I need it to be replaced within this week as i am leaving this weekend (14th jan).
Please let me know the way forward asap.
Attached receipts fyr.
Thanks,
Rahul
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