[Resolved] Royaloak Furniture — i'm complaining about the bad service and unprofessional staff

Dhanshree Jadhav

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Even after paying full amount for a shoe rack it took them 2 weeks to deliver it.. That also after so many phone calls... Most of the time they are confused and don't know what is happening.. Then they stop answering your phone calls... We had to go there and pick up our shoe rack which they had packed already... When we got it home we saw that it was a damaged display piece... They had told that we will be given a new piece... Now it's been 2 weeks nobody came to change the damaged glass... Very much frustrated because of this... Waste of money and time... Staff is not at all helping infact telling lies every now and then.
Pathetic service... Never wanna buy anything from them again... I have ended up with this damaged shoe rack after paying good amount of money...

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Nov 21, 2017

Complaint marked as Resolved

RoyalOak Furniture customer support has been notified about the posted complaint.

Oct 12, 2017

Updated by Dhanshree Jadhav I am fed up of this follow up which has been going on for so many days..im writing here because im not getting any help from showroom ppl...that is also for a normal shoe rack...finishing of shoe rack is very bad...drawer handles are different..corner lamination has gone...they have given disply piece..when we bought it they promised that they will give new one which they have in stock...everyday day im calling them but no proper answer...everyday someone is on leave and messaging new number...and that no one is answering.

Oct 12, 2017

Updated by Dhanshree Jadhav Its been 2 week you have been just raising complaints and fyi no one called me...now no one answering calls...this Banaswadi branch is filled with such staff who are least bothered about these issues...

Oct 12, 2017

Updated by Dhanshree Jadhav Registered mobile number: [protected]

Oct 16, 2017

Updated by Dhanshree Jadhav its been 4 days since you have requested for 2 days time...im talking about this bad service...how long should i wait to get the glass replaced of that damaged shoe rack??

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Comments

Dhanshree Jadhav

from Bengaluru, Karnataka

Its been 2 week you have been just raising complaints and fyi no one called me...now no one answering calls...this Banaswadi branch is filled with such staff who are least bothered about these issues...