[Resolved]  Royaloak Furniture — No escalation matrix

If I have a problem with a product I purchased, they do not provide an escalation matrix to escalate the matter. Customer service is pathetic
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Nov 13, 2021
Complaint marked as Resolved 
RoyalOak Furniture customer support has been notified about the posted complaint.
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Hi
I purchased caught from royaloak showrrom, ithe product delivered with damages, raised complaint at store level and also customer care, still the issue not resolved.
Very very bad experience, even the damages covered with Royaloak stickers.
They cheating customers.

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