Royaloak Furniture — Royaloakindia online purchase never deliver the product or giving money back

Address:

Hadosiddapura, Bangalore, 560035

Hi,
My name Subbarao Kancharla. I have purchased the Vase with order number[protected] in royaloakindia online website, they never deliver the product. When ever i call customer care gives false promises saying 1 hour or end of the day they call back. I dont get a recall them again. When i go to the offline store and asked, they say they are not responsible for the offline purchases and royaloakindia online website is cheating. I am struck here, any help to get back the product or money. I greatly appreciate for handling cheating.