[Resolved] Royaloak Furniture — wrong item delivered and few are not delivered and and dining chair has defect

Krithy

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560078
Website:	www.royaloakindia.com

I had ordered bulk product from royal oak banashankari though we patiently accepted the drama in delivery process. The 6 inch queen size royal oak mattress has been delivered instead of 8 inch. Even 3 seater sofa's part was missing. Dinning table is wiggling even after mentioning it fitter gave silly reason either replace it or fix it up. I want all this fixed as soon as possible.

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Nov 29, 2017

Complaint marked as Resolved

RoyalOak Furniture customer support has been notified about the posted complaint.

Oct 29, 2017

Updated by Krithy Sofa set has been fixed, mattress is also checked thank you. But dinning table chair still not fixed . The technician told me that it will be gradually set after using it for 1 month. I don't know whether it's a genuine reason or not. I have uploaded the video however