[Resolved]  RummyCircle.com — Amount deducted my account but not credited to rummy account

Address:black pepper enterprises pvt ltd

Amount deducted my account but not credited to rummy account
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Feb 8, 2024
Complaint marked as Resolved 
EMAIL ID- [email protected] MOBILE NUMBER-9538219455
RummyCircle.com customer support has been notified about the posted complaint.
Feb 13, 2024
Updated by shivakumar k s
sir still now amount not refunded your side not resolving
Feb 14, 2024
Updated by shivakumar k s
sir already 3 months completed but amount not refunded how to solve this problem
Complaint comments 

Comments

Hi Shivakumar, we understand your concern, we request you to kindly share your registered mobile number along with your email address so that we can look into this. Regards, Team RummyCircle.
shivakumar k s's [Complaint's author] reply, Jan 29, 2024
EMAIL ID- [email protected]
MOBILE NUMBER-953821945
shivakumar k s's [Complaint's author] reply, Jan 30, 2024
EMAIL ID- [email protected]
MOBILE NUMBER-9538219455
Hi Shivakumar, thank you for sharing the details. However, we are unable to fetch the using the same. Kindly share the relevant email ID and contact number for further assistance. Regards, Team RummyCircle
Hi Shivakumar, thank you for sharing the details. However, as informed earlier we are unable to fetch the using the same. Kindly share the relevant email ID and contact number for further assistance. Regards, Team RummyCircle
MAIL ID- [protected]@gmail.com
MOBILE NUMBER-[protected]

sir already email id and mobile phone number send pls refund my amount every day i will raise the complaint but still now your side not response

Hi Shivakumar, thank you for sharing the details. However, as informed earlier we are unable to fetch the account using the same. Kindly share the relevant email ID and contact number for further assistance. Regards, Team RummyCircle
Hi Shivakumar, we wish to inform you that your account " alpha94553r6" and account "6585shivakum" are funcash account. As per the screenshot shared, we can see that the payment was made to a third-party app unrelated to our services. We request you to connect with the third-party app with regards to your amount. For more information kindly reach out to us [protected]@rummycircle.com. Regards, Team RummyCircle.
shivakumar k s's [Complaint's author] reply, Feb 1, 2024
Sir how can we contact third party
sir your side not response pls refund my amount

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