RummyCircle.com — Deposit cheating

Marikarthi R

from Chennai, Tamil Nadu

Jan 21, 2024

Address:

2/2

I joined to rummy circle with my new number. I deposited cash and play games last 4 days. 3 days before they said for withdrawal KYC is compulsory. So I uploaded KYC but it's pending till today, so today morning I sent a mail for KYC verification status.till that time I deposited 30, 000/- approximately. After my mail they replied I had multiple accounts, so they blocked me. For withdrawal, KYC is compulsory then why should they allow me to deposit and play even after I uploaded my KYC. they purposely allow me to deposit and loss. So I need that money. Please help me to get it.

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Comments

RummyCircle.com Customer Care

from Hyderabad, Telangana

Jan 24, 2024

Verified Support

Hi, we are here to assist you regarding your account. We request you to kindly share the registered email ID along with the registered contact number to assist you better. For further assistance, kindly contact [protected]@rummycircle.com. Regards, Team RummyCircle.

Marikarthi R's [Complaint's author] reply, Feb 1, 2024

[email protected]
7338770748

RummyCircle.com Customer Care

from Hyderabad, Telangana

Feb 1, 2024

Verified Support

Hi, thank you for sharing the required information. As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle

Marikarthi R's [Complaint's author] reply, Feb 1, 2024

Why did you allow me to deposit and play for 3 days after uploaded my KYC. I asked refund of whatever deposited after uploaded my KYC. You purposely allow me to deposit.