Rupeestar — Lone amount paid. Still repay lone amount

Hi sir my name is Sivasundari Ramalingam i am apply emarchence lone from rupee star app lone approved. Lone amount 8297.recived amount 4643.my due date 2 jun 2022 sir. So i am paid the lone amount 8297 2jun2022. But my lone is not close. Call the rupee star your lone is not paid repay now. But i am all radey paid. Full details send screenshot. But no response sir. Pls help me sir